Delivery

Rosewood Country Style offers standard delivery to the mainland UK using Royal Mail or a courier for larger or heavier items. If you have completed your order before 2pm Monday-Friday we will try our best to get your items dispatched to you on the same
day if using Royal Mail. All orders after 2pm Monday-Friday or orders placed at the weekend will be dispatched the next working weekday. 

 

Although your items may arrive quickly please allow up to 5 working days after dispatch for your delivery to arrive. If this time does not suit you please contact us at info@rosewoodcountrystyle.co.uk or call us on 07789 990614 to arrange alternative delivery. If for any reason, we are unable to deliver your order within 5 working days, we will contact you  to let you know. We will give you the choice to carry on with your order, back order your item or offer you a full refund.

Delivery Costs

Delivery Type

Standard UK Signed For

Express UK Signed For

Cost

£4.99

£6.99

Delivery Time

2-3 Working Days from Dispatch

1-2 Working Days from Dispatch

Rosewood Country Style aims to dispatch all orders placed before 2pm Monday-Friday on the same day. Orders placed after this time or at the weekend (including Bank Holidays) will be dispatched the next working weekday.

 

Free Delivery

Rosewood Country Style offers free delivery on all orders over £100, this will automatically be calculated at the checkout.

Lost or Non-Delivered Goods

Rosewood Country Style will not be responsible for any items lost once delivered. If your order has not been delivered then we reserve the right to ask you to wait 15 working days before we re-dispatch any goods. We also reserve the right to charge for re-delivery if the package was not collected or if a re-delivery is not arranged by you upon receipt of card from the courier or Royal Mail. 

 

We cannot be held responsible for problems caused by incorrect delivery information being given to us or for any delay in delivery of the good whatever the cause. If we fail to deliver the good, or any part of the goods for any other reason than any cause beyond our control or the customers fault, and we are accordingly liable to you, our liability shall be limited to the price of the goods. 

Green Delivery

Where possible we try to use recycled packing materials to lessen the impact on the environment. We sometimes using packing chips to protect your wonderful items in transit, but these are biodegradable and will not harm the environment.

Busy Times

As we are a small independent retailer please be patient with us during busy times, especially Christmas. Please allow sufficient time for delivery when placing your order. Any final ordering date for Christmas will be posted through our social media pages or our Home page.

Other Delivery Notes

Rosewood Country Style is an online shop only therefore collection from our warehouse is not possible and no products are on display here for customers to view.

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We are an independent online retailer based in Kent. We are proud to stock many major brands here on our website.

Contact:

Rosewood Country Style

Rosewood

Swan Lane

Sellindge, Kent

TN25 6EB

© Copyright Rosewood Country Style 2019 - United Kingdom
Web Design by Cassie McIntyre

Phone: Amy: 07773 754299 or Joe: 07789 990614

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