Terms & Conditions

We want you to feel as happy as possible when purchasing from Rosewood Country Style so we've listed all our terms & conditions below so you as a buyer have all the facts you need before placing an order. 

Payment

We process all payments securely using PayPal, including all credit and debit card payments. Please note you do not need a PayPal account to be able to pay using credit or debit card. 

Delivery

Delivery of your order shall be made by us or our carrier to the address provided at the checkout. Please ensure the address is accurate. We aim to dispatch all orders within three working weekdays, excluding bank holidays. If we fail to deliver your order, or any part of the order for any other reason than any cause beyond our control or the customers fault, and we are accordingly liable to you, our liability shall be limited to the price of the goods. 

Returns

Rosewood Country Style hopes that you'll love each item you receive from us, however we understand that there may be occasions where you may wish to return the item or you change your mind once the product arrives.

 

We are happy to refund or exchange any item you return to us, as long as the item is returned within 10 days of receipt and the product must be in the original condition and the original packaging. Please contact us via email (info@rosewoodcountrystyle.co.uk) or telephone (Amy: 07773 754299 or Joe: 07789 990614) to discuss retaining your invoice as proof or purchase and whether you would like a refund or exchange.

 

Unless the goods arrive and are deemed defective, damaged or not as described, the customer is responsible for the cost of returning the goods to Rosewood Country Style, as mentioned before the goods must be in the original condition and in the original packaging. 

 

Please inspect your goods upon arrival. In the event of any item arriving damaged please contact Rosewood Country Style within 24 hours of delivery. Any damaged goods reported after 24 hours will not be accepted for return. Once we have confirmed the receipt of any returned damaged goods a replacement or refund will be arranged.

 

*** PLEASE DO NOT RETURN ITEMS TO ROSEWOOD COUNTRY STYLE WITHOUT PRIOR DISCUSSION VIA EMAIL OR TELEPHONE. ROSEWOOD COUNTRY STYLE WILL NOT BE RESPONSIBLE FOR RETURN POSTAGE COSTS INCURRED UNLESS

PRE-AUTHORISED ***

 

Return Address :

 

Rosewood Country Style

Rosewood

Swan Lane

Sellindge

Kent

TN25 6EB

Accuracy of Content

Rosewood Country Clothing makes every effort to ensure we give a fair representation of each product we sell, however some variations may sometimes occur. All measurements stated are approximate and the reproduction of colours is as accurate as digital media, photographic and publishing processes allow.

Safety Regulations

All products we sell comply with appropriate consumer and safety regulations. If a product is recalled by the manufacturer for any reason you will be contacted immediately.

Website

Rosewood Country Style has taken all reasonable care in the preparation of the contents on this website, but makes no representation of warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this website.

 

Rosewood Country Style's liability to the buyer shall at no time exceed the price of the goods supplied. We shall be under no liability for any direct or indirect loss and/or expense suffered by the buyer or liability to third parties incurred by the buyer which may arise from the use of this website.

 

Rosewood Country Style shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. We shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.

Trading Name

This website is owned and operated by Rosewood Country Style.

Cancellations

If you wish to cancel an order you have placed with Rosewood Country Style please contact us by phone (Amy: 07773 754299 or Joe: 07789 990614) or email (info@rosewoodcountrystyle.co.uk) as soon as possible. We cannot be held responsible for orders that have already been dispatched. We will confirm via email if a cancellation has been accepted prior to dispatch and arrange a refund within 7 working days.

Privacy & Security

Personal information will be treated with the strictest of confidence by Rosewood Country Style and will not be passed onto third parties. Personal account details are directed through our secure payment facility (PayPal) and are not disclosed to Rosewood Country Style during this process.

Feedback

If you'd love to give us some feedback or comments about our website or products we would love to hear from you. Please contact us via email at info@rosewoodcountrystyle.co.uk.

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We are an independent online retailer based in Kent. We are proud to stock many major brands here on our website.

Contact:

Rosewood Country Style

Rosewood

Swan Lane

Sellindge, Kent

TN25 6EB

© Copyright Rosewood Country Style 2019 - United Kingdom
Web Design by Cassie McIntyre

Phone: Amy: 07773 754299 or Joe: 07789 990614

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